privacy policy

1. Who We Are K2 Marketing Technologies Limited provides AI-driven marketing and technology solutions, including omnichannel marketing, hyper-personalisation, and Large Language Model (LLM) applications. We act as a Data Controller when handling your personal data. Contact details: support@k2m.ai K2 Marketing Technologies Limited, Camden Street, Dublin 2, Ireland 2. What Data We Collect We may collect and process the following types of personal data: Identity Data – name, job title, company name. Contact Data – email address, phone number, business address. Usage Data – how you interact with our website, platform, or marketing campaigns. Technical Data – IP address, browser type, cookies, device identifiers. Marketing & Communication Data – preferences for receiving updates and offers. We do not intentionally collect sensitive categories of data (e.g., health, religion, political views) unless strictly necessary and with your explicit consent. 3. How We Use Your Data We process your personal data only when we have a lawful basis under GDPR/UK GDPR, including: To deliver our Services – fulfilling contracts with clients or responding to demo requests. (Contractual necessity) To improve our Services – monitoring usage and feedback to enhance performance. (Legitimate interest) To send communications – newsletters, insights, or offers you opt in to. (Consent) To comply with law – fulfilling regulatory and legal obligations. (Legal obligation) 4. Sharing Your Data We do not sell your personal data. We may share it only with: Trusted service providers (hosting, analytics, CRM, marketing tools) under strict agreements. Professional advisors (legal, accounting, compliance). Authorities or regulators if required by law. Where data is transferred outside the EEA/UK, we use Standard Contractual Clauses (SCCs) and other safeguards to ensure protection. 5. Data Retention We keep your data only as long as necessary to fulfil the purposes outlined here, unless a longer retention period is required by law (e.g., financial records). 6. Your Rights Under GDPR/UK GDPR You have the right to: Access – request a copy of the personal data we hold about you. Rectify – correct inaccurate or incomplete information. Erase – request deletion of your data (“right to be forgotten”). Restrict – limit processing of your data. Portability – receive your data in a structured, machine-readable format. Object – object to certain processing, including direct marketing. Withdraw consent – where processing is based on consent, withdraw at any time. To exercise these rights, email privacy@k2m.ai . 7. Cookies & Tracking Our website uses cookies and similar technologies for analytics, functionality, and personalisation. When you first visit, you will see a cookie consent banner allowing you to accept or manage preferences. See our Cookie Policy for details. 8. Security We apply technical and organisational measures (encryption, access controls, monitoring) to protect your data against unauthorised access, loss, misuse, or disclosure. 9. Children’s Data Our Services are not intended for children under 16, and we do not knowingly collect their data. 10. Updates to This Policy We may update this Privacy Policy to reflect changes in law, technology, or our Services. The latest version will always be available on this page with the updated date. 11. Complaints If you are unhappy with how we handle your personal data, please contact us first at privacy@k2m.ai . You also have the right to lodge a complaint with: The Data Protection Commission (DPC) in Ireland (our lead supervisory authority). Or your local EU/UK data protection authority.

support@k2m.ai K2 Marketing Technologies Limited, Camden Street, Dublin 2, Ireland